FALL 2001
Dear Readers:
When I committed myself to writing a newsletter, I had hoped to write
one every other month. However, nearly a half of a year has passed since
I wrote the last one. I guess that I have been pre-occupied with the
operation of our business. Its success is very important to me; after
all, our business no longer supports just I
it also supports nine
other employees and their families.
During this past spring and summer, our demand has grown tremendously.
All of our clients are very important to us; nevertheless, previous
clients are our priority. We refuse to become "spread too thin"
so as not to be able to maintain the level of customer satisfaction
and service that our clients' desire. This means that we are sometimes
forced to decline new projects or to defer them to a later date. I always
tell our employees that if we cannot take pride in our work, than we
might as well be doing something else.
This has been a record year for us in many ways. We have completed several
new landscape projects, and we continue to manage the health and growth
of many others. Did you know we maintain over twenty-five residential
landscapes, excluding lawns, on a monthly or semi-monthly schedule?
Did you know our field employees, on average, have been with our company
for 2.5 years? Not too bad for a five year old company. Employee retention
is important to us, although it is rare in this field. Did you know
we completed landscape projects, this year, for three homes whose individual
home value exceeds two million dollars? Did you know we installed over
twelve semi-loads of mulch this past spring, nearly 880 cubic yards
or 7,920 three cubic foot bags? Did you know we installed over 3,200
square yards of sod this past spring and summer?
While I have the chance, I must, of course, comment on our weather.
I have only one quote: "Only in Kansas City." Where else can
there be a record cold winter that kills or injures so many plants,
a record rainfall for June that watered all of our spring replacements,
and a miserably hot and humid summer? Only in Kansas City. The weather
has kept us guessing, and it has often made scheduling and completion
of projects a challenge.
I would like to officially welcome and introduce our Project Coordinator,
Nate Helland, who joined us this spring. Many of you have already met
Nate, yet I am still getting used to having such a fine plantsman working
for the best interest of our clients. Nate has a degree in horticulture
from South Dakota State University. He selects nearly all of the plants
for our projects and his expectations are very high.
Before I close, I would like to take this opportunity to wish a happy
birthday to my grandfather, Raymond Frazee, who resides in Worthington,
Minnesota. He will turn eighty on September 17, of this year. "Happy
Birthday, Grandpa!"

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FALL 2001

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